Information We Collect

We collect different types of information to provide and improve our educational services. Here's what we gather and why:

How We Collect This Information

• Directly from you when you fill out forms, register for programs, or contact us
• Automatically through cookies and tracking technologies when you use our website
• From third-party services like payment processors when you enroll in paid programs
• Through your interactions with our educational platform and learning materials

How We Use Your Information

Your information helps us deliver quality education and improve our services. We use your data for several specific purposes:

Educational Services

We process your information to provide access to our trading psychology courses, track your progress, send educational materials, and customize your learning experience based on your interests and performance.

Communication and Support

We use your contact details to respond to inquiries, provide customer support, send important updates about our services, and notify you about new programs that might interest you.

Service Improvement

We analyze usage patterns and feedback to enhance our educational content, improve website functionality, and develop new programs that better serve our community's needs.

Legal and Security Purposes

We may process your data to comply with legal obligations, protect against fraud, ensure website security, and maintain the integrity of our educational platform.

Data Sharing and Disclosure

We're selective about who we share your information with. Here are the situations where sharing might occur:

Service Providers

We work with trusted third-party companies that help us deliver our services, including hosting providers, payment processors, email marketing platforms, and educational technology partners. These companies can only use your data to perform services on our behalf.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or others' safety.

Business Transfers

If SyscodeLightA is acquired by or merged with another company, your information may be transferred as part of that transaction. We'll notify you before your data becomes subject to a different privacy policy.

We never sell your personal information to third parties for marketing purposes.

Data Security Measures

We take protecting your information seriously and have implemented multiple layers of security:

While we implement strong security measures, no system is completely secure. We encourage you to use strong passwords and keep your account information confidential.

Data Retention

We keep your information only as long as necessary to fulfill the purposes described in this policy. Here are our standard retention periods:

We review and securely delete data that's no longer needed. You can request earlier deletion of your data by contacting us directly.

International Data Transfers

Some of our service providers are located outside Thailand. When we transfer your data internationally, we ensure adequate protection through:

• Contracts that require service providers to protect your data according to Thailand's PDPA standards
• Selection of providers in countries with adequate data protection laws
• Implementation of additional safeguards where necessary
• Regular monitoring of international partners' data protection practices

We'll notify you if there are significant changes to how we handle international data transfers.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience and analyze site usage. We use:

Essential Cookies

These cookies are necessary for the website to function properly, including security features and basic navigation. You can't disable these through our cookie settings, but you can block them through your browser settings.

Analytics Cookies

We use these to understand how visitors interact with our website, which helps us improve content and user experience. These cookies don't identify you personally.

Functional Cookies

These remember your preferences and choices to provide a more personalized experience on return visits.

You can manage your cookie preferences through your browser settings or by contacting us. Note that disabling certain cookies may affect website functionality.

Children's Privacy

Our services are designed for adults interested in trading psychology education. We don't knowingly collect personal information from children under 18 years old.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We'll take steps to remove such information from our systems.

Parents or guardians who wish to enroll minors in our programs must provide explicit consent and take responsibility for supervising the minor's use of our services.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make changes:

• We'll post the updated policy on this page with a new effective date
• We'll notify registered users via email if changes significantly affect how we handle personal data
• We'll provide at least 30 days' notice before implementing material changes
• We'll maintain previous versions of this policy for your reference

We encourage you to review this policy regularly to stay informed about how we protect your information.